FAQ

  • Q: Q1: Do you have E-catalogue?

    A1: Yes, you can send your inquiry to our email: michelle@ivimsports.com, we will send it to you ASAP.

  • Q: Q2: Which kinds of products do you have?

    A2: Our main products are: Household Items, Home Fitness, Massage items, Yoga and Pilates, Runningaccessories,Reflective products and etc,

  • Q: Q3: Please send me your Prices list.

    A3: Since we have 8 series over 80 kinds of products, it is very difficult to offer prices list for all. You can check our E-catalogue first and then confirm which items you prefer?

  • Q: Q4.Are you exact manufacturer?

    A4.We have many long-term cooperation factories.

  • Q: Q5.Can you ship to my country?

    A5.We can ship to all the countries around the world via Express,Sea,Air.

  • Q: Q6.How much is the shipping charge to my country?

    A6.The shipping charge depends on your located country and the weight of the package.

  • Q: Q7.How long it will take for the shippping to my country?

    A7.Usually,it depends on the shipping company and the length of the shipping line.

  • Q: Q8.How can I track the whole shipping process?

    A8.We will send you a BL tracking number.you can track the whole shipping process on the website.

  • Q: Q9.How to OEM?

    A9.If you want OEM,please contact the sales department.We will get touch with you as soon as possible as we could.





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